/* 秒收 MIAOSHOU Staff V2 — mobile-first case shell (Slice 2A) */
:root {
  --miaoshou-ivory: #F6F1E8;
  --miaoshou-paper: #FBF8F2;
  --miaoshou-green: #123D31;
  --miaoshou-gold: #B99352;
  --miaoshou-ink: #202421;
  --miaoshou-muted: #6C706C;
  --miaoshou-line: rgba(18, 61, 49, 0.18);
  --danger: #E11D48;
  --font: "Noto Sans TC", "PingFang TC", "Microsoft JhengHei", system-ui, sans-serif;
  --cta-height: 56px;
  --cta-dock-pad: 8px;
  --cta-dock-stack: calc(
    var(--cta-dock-pad) + var(--cta-height) + var(--cta-dock-pad) + env(safe-area-inset-bottom, 0px)
  );
}

* { box-sizing: border-box; }

html, body {
  margin: 0;
  padding: 0;
  min-height: 100%;
  overflow-x: clip;
  overflow-y: visible;
  scroll-padding-bottom: calc(var(--cta-dock-stack) + 24px);
}

body {
  background: linear-gradient(180deg, var(--miaoshou-ivory) 0%, var(--miaoshou-paper) 100%);
  color: var(--miaoshou-ink);
  font-family: var(--font);
  font-size: 16px;
  line-height: 1.5;
  min-height: 100dvh;
}

.shell {
  width: 100%;
  max-width: 480px;
  margin: 0 auto;
  padding: 12px 16px calc(var(--cta-dock-stack) + 32px);
  padding-top: max(12px, env(safe-area-inset-top, 0px));
}
.shell.has-formalization-notice {
  --cta-dock-stack: calc(
    var(--cta-dock-pad) + var(--cta-height) + 80px + var(--cta-dock-pad) + env(safe-area-inset-bottom, 0px)
  );
}

.draft-shell {
  padding-bottom: calc(var(--cta-dock-stack) + 48px);
}

@media (min-width: 768px) {
  .shell {
    max-width: 560px;
    padding-top: 24px;
  }
}

.case-header { margin-bottom: 16px; }
.case-ref {
  margin: 0;
  font-size: 13px;
  letter-spacing: 0.04em;
  color: var(--miaoshou-muted);
}
.case-title {
  margin: 4px 0 8px;
  font-size: 22px;
  line-height: 1.3;
}
.case-identity {
  margin: 0 0 12px;
  color: var(--miaoshou-muted);
}
.stage-row {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px 12px;
}
.stage-dot {
  display: inline-block;
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--miaoshou-line);
  margin-right: 4px;
}
.stage-dot.is-on { background: var(--miaoshou-green); }
.stage-label { margin: 0; font-weight: 600; }
.holder-badge {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 32px;
  padding: 4px 10px;
  border-radius: 999px;
  background: var(--miaoshou-green);
  color: var(--miaoshou-paper);
  font-size: 13px;
}

.moment-card, .future {
  background: #fff;
  border: 1px solid var(--miaoshou-line);
  border-radius: 16px;
  padding: 16px;
  margin-bottom: 16px;
}
.moment-card h2, .future h2, .waiting-card h2 { margin: 0 0 8px; font-size: 20px; }
.instruction, .hint { margin: 0 0 16px; color: var(--miaoshou-muted); }

.field { margin-bottom: 16px; }
.field label {
  display: block;
  margin-bottom: 8px;
  font-weight: 600;
}
.field input {
  width: 100%;
  min-height: 56px;
  font-size: 20px;
  padding: 12px 14px;
  border: 1px solid var(--miaoshou-line);
  border-radius: 12px;
  background: var(--miaoshou-paper);
}
.field-check .check-row {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  font-weight: 600;
  margin-bottom: 8px;
}
.field-check input[type="checkbox"] {
  width: 28px;
  min-width: 28px;
  height: 28px;
  min-height: 28px;
  margin-top: 2px;
  padding: 0;
  flex: 0 0 auto;
}
.field-check .hint {
  margin: 0;
}

.waiting-card {
  background: var(--miaoshou-paper);
  border-radius: 12px;
  padding: 12px;
}
.future ul { margin: 0; padding-left: 1.2em; }

.contract-creation-precheck {
  margin-top: 16px;
  padding: 14px;
  border: 1px solid var(--miaoshou-line);
  border-radius: 12px;
  background: var(--miaoshou-paper);
}
.contract-creation-amount {
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  gap: 12px;
}
.payment-preflight label,
.payment-preflight p {
  font-size: 16px;
  line-height: 1.6;
}
.payment-method-readonly {
  display: flex;
  align-items: center;
  box-sizing: border-box;
  min-height: 44px;
  width: 100%;
  margin-top: 8px;
  padding: 10px 12px;
  border: 1px solid var(--miaoshou-line);
  border-radius: 12px;
  background: var(--miaoshou-paper);
  font-size: 18px;
  line-height: 1.5;
}
.contract-creation-amount strong {
  color: var(--miaoshou-green);
  font-size: 24px;
  overflow-wrap: anywhere;
}
.immutable-boundary-notice {
  margin: 12px 0 0;
  color: var(--miaoshou-muted);
  line-height: 1.55;
}

@media (max-width: 390px) {
  .contract-creation-amount {
    align-items: flex-start;
    flex-direction: column;
    gap: 4px;
  }
}

.evidence {
  background: var(--miaoshou-paper);
  border-radius: 12px;
  padding: 12px;
  margin-bottom: 16px;
}
.evidence h2 { margin: 0 0 8px; font-size: 20px; }
.evidence ul { margin: 0; padding: 0; list-style: none; }
.evidence-item {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  padding: 6px 0;
}
/* 缺 has to read as an instruction, not decoration: it is the whole reason the
   step cannot be completed yet. */
.evidence-mark {
  flex: 0 0 auto;
  min-width: 2em;
  font-weight: 700;
  color: #b3261e;
}
.evidence-item.is-present .evidence-mark { color: var(--miaoshou-green); }
.evidence-method { margin: 8px 0 0; color: var(--miaoshou-muted); }

.banner {
  padding: 12px 14px;
  border-radius: 12px;
  margin-bottom: 12px;
}
.banner.is-error { background: #FCE7EC; color: var(--danger); }
.banner.is-stale { background: #FFF6E5; }
.banner.is-loading, .banner.is-busy { background: #E8F0EE; }

.staff-deep-link-focus {
  outline: 3px solid rgba(18, 61, 49, 0.34);
  outline-offset: 3px;
  scroll-margin-top: 16px;
  scroll-margin-bottom: calc(var(--cta-dock-stack) + 16px);
}
.cta-dock.staff-deep-link-focus {
  box-shadow: 0 -4px 18px rgba(18, 61, 49, 0.2);
}

.cta-dock {
  position: fixed;
  left: 0;
  right: 0;
  bottom: 0;
  z-index: 5;
  padding: var(--cta-dock-pad) 16px calc(var(--cta-dock-pad) + env(safe-area-inset-bottom, 0px));
  background: rgba(251, 248, 242, 0.96);
  border-top: 1px solid var(--miaoshou-line);
}
.formalization-notice {
  width: 100%;
  max-width: 560px;
  margin: 0 auto 8px;
  color: var(--miaoshou-muted);
  font-size: 13px;
  line-height: 1.45;
  overflow-wrap: anywhere;
}
.cta-primary {
  display: block;
  width: 100%;
  max-width: 560px;
  margin: 0 auto;
  min-height: var(--cta-height);
  border: 0;
  border-radius: 14px;
  background: var(--miaoshou-green);
  color: var(--miaoshou-paper);
  font-size: 18px;
  font-weight: 700;
}
.cta-primary:disabled { opacity: 0.55; }
.cta-dock.is-waiting .waiting-dock-label,
.cta-dock.is-empty { text-align: center; color: var(--miaoshou-muted); margin: 8px 0; }
.cta-dock.is-confirm-open,
:has(.confirm-overlay) .cta-dock {
  pointer-events: none;
}

.confirm-overlay {
  position: fixed;
  inset: 0;
  z-index: 30;
  background: rgba(11, 46, 37, 0.45);
  display: flex;
  align-items: flex-end;
  justify-content: center;
  padding: 16px;
  padding-bottom: calc(var(--cta-dock-stack) + 16px);
}
.confirm-card {
  width: 100%;
  max-width: 480px;
  max-height: calc(100dvh - var(--cta-dock-stack) - 32px);
  overflow-y: auto;
  -webkit-overflow-scrolling: touch;
  background: #fff;
  border-radius: 16px;
  padding: 20px;
}
.confirm-actions {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 8px;
  margin-top: 16px;
}
.case-list { list-style: none; padding: 0; margin: 0; }
.case-row {
  display: block;
  min-height: 56px;
  padding: 12px 14px;
  margin-bottom: 8px;
  background: #fff;
  border: 1px solid var(--miaoshou-line);
  border-radius: 14px;
  color: inherit;
  text-decoration: none;
}
.case-row-code { display: block; font-size: 13px; color: var(--miaoshou-muted); }
.case-row-title { display: block; font-weight: 700; margin: 4px 0; }
.case-row-hint { display: block; color: var(--miaoshou-green); }
.stage-chip {
  display: inline-block;
  margin-top: 6px;
  font-size: 13px;
  color: var(--miaoshou-muted);
}
a[data-testid="back-to-list"] {
  display: inline-flex;
  align-items: center;
  min-height: 48px;
  color: var(--miaoshou-green);
  text-decoration: none;
  font-weight: 600;
}
.btn-secondary {
  min-height: 48px;
  border-radius: 12px;
  border: 1px solid var(--miaoshou-green);
  background: #fff;
  color: var(--miaoshou-green);
  font-size: 16px;
}

.app-chrome {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: space-between;
  gap: 8px 12px;
  max-width: 480px;
  margin: 0 auto;
  padding: 8px 16px 0;
  padding-top: max(8px, env(safe-area-inset-top, 0px));
}
.chrome-brand {
  margin: 0;
  font-weight: 700;
  color: var(--miaoshou-green);
}
.chrome-actions {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px;
}
.chrome-user { font-size: 13px; color: var(--miaoshou-muted); }
.chrome-link {
  color: var(--miaoshou-green);
  font-weight: 600;
  min-height: 48px;
  display: inline-flex;
  align-items: center;
}
.chrome-btn {
  min-height: 48px;
  padding: 0 12px;
  border-radius: 12px;
  border: 1px solid var(--miaoshou-green);
  background: #fff;
  color: var(--miaoshou-green);
  font-size: 16px;
}

.search-form {
  display: grid;
  gap: 8px;
  margin-bottom: 16px;
}
.search-form label { font-weight: 600; }
.search-form input {
  width: 100%;
  min-height: 56px;
  font-size: 16px;
  padding: 12px 14px;
  border: 1px solid var(--miaoshou-line);
  border-radius: 12px;
  background: var(--miaoshou-paper);
}
.pager {
  display: grid;
  grid-template-columns: 1fr auto 1fr;
  gap: 8px;
  align-items: center;
  margin-top: 16px;
}
.pager-status { margin: 0; text-align: center; font-size: 13px; color: var(--miaoshou-muted); }
.pager-btn { display: inline-flex; align-items: center; justify-content: center; text-decoration: none; }
.pager-btn.is-disabled { opacity: 0.45; }

.photo-strip, .copy-panel, .exception-panel {
  background: #fff;
  border: 1px solid var(--miaoshou-line);
  border-radius: 16px;
  padding: 16px;
  margin-bottom: 16px;
}
.photo-strip h2, .copy-panel h2, .exception-panel h2 { margin: 0 0 8px; font-size: 20px; }
.photo-thumbs {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 8px;
}
.photo-thumb {
  min-height: 72px;
  padding: 0;
  border: 1px solid var(--miaoshou-line);
  border-radius: 12px;
  overflow: hidden;
  background: var(--miaoshou-paper);
}
.photo-thumb img {
  display: block;
  width: 100%;
  height: 88px;
  object-fit: cover;
}
.photo-lightbox {
  position: fixed;
  inset: 0;
  background: rgba(11, 46, 37, 0.88);
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 12px;
  padding: 16px;
  padding-bottom: calc(16px + env(safe-area-inset-bottom, 0px));
  z-index: 20;
  touch-action: pan-y pinch-zoom;
}
.photo-lightbox-counter {
  margin: 0;
  color: #fff;
  font-size: 16px;
  font-weight: 600;
}
.photo-lightbox-stage {
  width: 100%;
  max-width: 480px;
  display: flex;
  justify-content: center;
  touch-action: pan-y pinch-zoom;
}
.photo-lightbox img {
  width: 100%;
  max-width: 480px;
  max-height: 70dvh;
  object-fit: contain;
  background: #000;
  touch-action: pan-y pinch-zoom;
  user-select: none;
  -webkit-user-select: none;
}
.photo-lightbox-nav {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  justify-content: center;
  width: 100%;
  max-width: 480px;
}
.photo-lightbox-nav .btn-secondary {
  min-width: 96px;
}
.copy-actions { display: grid; gap: 8px; }
.copy-btn { width: 100%; }
.link-control .copy-actions button { width: 100%; }
.link-control-purpose {
  margin: 0 0 12px;
  color: var(--miaoshou-muted);
  font-size: 14px;
}
.link-control-primary-state {
  margin: 0 0 12px;
  color: var(--miaoshou-ink);
  font-weight: 700;
}
.link-control-exception {
  border: 1px solid var(--miaoshou-green);
  background: transparent;
  color: var(--miaoshou-green);
  box-shadow: none;
  font-weight: 600;
}
.link-control-exception:hover,
.link-control-exception:focus-visible {
  background: rgba(18, 61, 49, 0.06);
}
.link-control-danger {
  border-color: var(--danger);
  color: var(--danger);
}
.link-control[data-link-mode="INELIGIBLE"] {
  border-color: rgba(108, 112, 108, 0.34);
}

.exception-buttons { display: grid; gap: 8px; }
.exception-btn { width: 100%; }
.exception-hint { margin: 0; }

.draft-entry, .draft-section {
  background: #fff;
  border: 1px solid var(--miaoshou-line);
  border-radius: 16px;
  padding: 16px;
  margin-bottom: 16px;
}
.draft-entry h2, .draft-section h2 {
  margin: 0 0 8px;
  font-size: 20px;
}
.draft-entry-link, .doc-view-link {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 100%;
  min-height: var(--cta-height);
  text-decoration: none;
  font-weight: 700;
}
.doc-list {
  background: #fff;
  border: 1px solid var(--miaoshou-line);
  border-radius: 16px;
  padding: 8px 16px 16px;
  margin-bottom: 16px;
}
.doc-establishment,
.doc-evidence-panel {
  background: #fff;
  border: 1px solid var(--miaoshou-line);
  border-radius: 16px;
  padding: 16px;
  margin-bottom: 16px;
}
.doc-establishment h2,
.doc-evidence-panel h2,
.doc-group-title {
  margin: 0 0 10px;
  font-size: 20px;
}
.doc-establishment dl,
.doc-evidence-panel dl {
  display: grid;
  gap: 10px;
  margin: 0;
}
.doc-establishment dl > div,
.doc-evidence-panel dl > div {
  display: grid;
  grid-template-columns: minmax(96px, 0.8fr) minmax(0, 1.6fr);
  gap: 12px;
}
.doc-establishment dt,
.doc-evidence-panel dt { color: var(--miaoshou-muted); }
.doc-establishment dd,
.doc-evidence-panel dd { margin: 0; overflow-wrap: anywhere; }
.doc-group-title { padding-top: 8px; }
.doc-group-title-secondary {
  margin-top: 18px;
  padding-top: 18px;
  border-top: 2px solid var(--miaoshou-line);
}
.doc-archive-note { margin: 0; }
.doc-row {
  display: grid;
  gap: 8px;
  padding: 16px 0;
  border-bottom: 1px solid var(--miaoshou-line);
}
.doc-row:last-child {
  border-bottom: 0;
}
.doc-row h3 {
  margin: 0;
  font-size: 20px;
}
/*
 * In-app document pages. Fit-to-width with the page scrolling the document, not
 * an inner box: a nested scroller inside mobile Safari traps the swipe and makes
 * a long contract feel stuck.
 */
.doc-scroll {
  width: 100%;
  overflow-x: auto;
  overflow-y: visible;
  -webkit-overflow-scrolling: touch;
  padding-bottom: calc(16px + env(safe-area-inset-bottom, 0px));
}
.doc-pages {
  display: flex;
  flex-direction: column;
  gap: 12px;
  width: 100%;
  align-items: flex-start;
}
.doc-page-shell {
  position: relative;
  width: 100%;
  flex: 0 0 auto;
  /* Reserve the real page box before its canvas paints, so the lazy observer has
     something to intersect and the scroll length never jumps. */
  aspect-ratio: var(--doc-page-aspect, 210 / 297);
  min-height: var(--doc-page-min-height, 240px);
  background: #fff;
  border: 1px solid var(--miaoshou-line);
  border-radius: 12px;
  overflow: hidden;
  box-shadow: 0 1px 2px rgba(20, 36, 31, 0.06);
}
.doc-page-placeholder {
  position: absolute;
  inset: 0;
  margin: 0;
  display: grid;
  place-items: center;
  color: var(--miaoshou-muted);
  background: #fff;
  z-index: 1;
}
.doc-page-canvas {
  display: block;
  position: relative;
  width: 100%;
  height: auto;
  z-index: 2;
}
.doc-retry {
  display: grid;
  gap: 12px;
  margin-bottom: 16px;
}
.doc-reader-toolbar {
  position: sticky;
  top: 0;
  z-index: 20;
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  align-items: center;
  gap: 10px;
  padding: 10px 0;
  margin-bottom: 10px;
  background: color-mix(in srgb, var(--miaoshou-paper) 94%, transparent);
  backdrop-filter: blur(8px);
  border-bottom: 1px solid var(--miaoshou-line);
}
.doc-reader-toolbar > a {
  white-space: nowrap;
  font-weight: 700;
}
.doc-reader-title {
  min-width: 0;
  display: flex;
  align-items: baseline;
  gap: 8px;
}
.doc-reader-title strong {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.doc-reader-status { white-space: nowrap; font-variant-numeric: tabular-nums; }
.doc-reader-actions {
  grid-column: 1 / -1;
  display: flex;
  gap: 8px;
  overflow-x: auto;
  padding-bottom: 2px;
}
.doc-reader-actions button {
  flex: 0 0 auto;
  min-height: 42px;
  padding: 8px 12px;
}
.doc-reader-context { margin-bottom: 12px; }
.document-viewer-shell:fullscreen,
.document-viewer-shell.is-reader-expanded {
  max-width: none;
  width: 100%;
  min-height: 100vh;
  padding: 12px;
  background: var(--miaoshou-paper);
  overflow-y: auto;
}

@media (max-width: 430px) {
  .doc-reader-toolbar {
    margin-left: -4px;
    margin-right: -4px;
    padding-left: 4px;
    padding-right: 4px;
  }
  .doc-reader-actions { scroll-snap-type: x proximity; }
  .doc-reader-actions button { scroll-snap-align: start; }
  .doc-establishment dl > div,
  .doc-evidence-panel dl > div { grid-template-columns: 1fr; gap: 2px; }
}
.draft-shell .field select {
  width: 100%;
  min-height: 56px;
  font-size: 20px;
  padding: 12px 14px;
  border: 1px solid var(--miaoshou-line);
  border-radius: 12px;
  background: var(--miaoshou-paper);
}
.field-readonly-label {
  margin: 0 0 8px;
  font-weight: 600;
}
.field-readonly {
  margin: 0 0 16px;
  min-height: 56px;
  display: flex;
  align-items: center;
  padding: 12px 14px;
  border-radius: 12px;
  background: var(--miaoshou-paper);
}

.trusted-device-opt-in .check-label {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  font-weight: 600;
}

.trusted-device-opt-in input[type='checkbox'] {
  width: 20px;
  height: 20px;
  margin-top: 2px;
}

.trusted-device-current {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 16px;
  padding: 12px 14px;
  border: 1px solid var(--miaoshou-line);
  border-radius: 12px;
  background: var(--miaoshou-paper);
}

@media (max-width: 520px) {
  .trusted-device-current {
    align-items: stretch;
    flex-direction: column;
  }
}

.review-data {
  margin: 16px 0;
  padding: 18px;
  border: 1px solid var(--miaoshou-line);
  border-radius: 16px;
  background: var(--miaoshou-paper);
}

.review-heading {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
}

.review-heading h2,
.review-section h3 {
  margin: 0;
}

.review-badge {
  flex: 0 0 auto;
  padding: 4px 8px;
  border-radius: 999px;
  background: var(--miaoshou-soft, #edf5f1);
  color: var(--miaoshou-muted);
  font-size: 14px;
}

.review-section {
  margin-top: 18px;
}

.review-section dl {
  margin: 8px 0 0;
}

.review-row {
  display: grid;
  grid-template-columns: minmax(116px, 0.8fr) minmax(0, 1.2fr);
  gap: 12px;
  padding: 9px 0;
  border-bottom: 1px solid var(--miaoshou-line);
}

.review-row:last-child {
  border-bottom: 0;
}

.review-row dt {
  color: var(--miaoshou-muted);
}

.review-row dd {
  margin: 0;
  overflow-wrap: anywhere;
  font-weight: 600;
}

@media (max-width: 520px) {
  .review-heading {
    align-items: flex-start;
    flex-direction: column;
  }

  .review-row {
    grid-template-columns: 1fr;
    gap: 2px;
  }
}
/* Canonical Staff management and credential recovery, including narrow phones. */
.app-chrome,.chrome-actions{flex-wrap:wrap;gap:.5rem}

/* Staff workbench: compact navigation and task-first cards. */
.app-chrome { flex-wrap: nowrap; padding-bottom: 8px; border-bottom: 1px solid var(--miaoshou-line); }
.chrome-brand { text-decoration: none; min-height: 44px; display: flex; align-items: center; flex-shrink: 0; }
.profile-menu { position: relative; min-width: 0; max-width: 58%; }
.profile-menu > summary { cursor: pointer; min-height: 44px; display: flex; align-items: center; justify-content: flex-end; gap: 4px; list-style: none; }
.profile-menu > summary::-webkit-details-marker { display: none; }
.profile-menu .chrome-user { color: var(--miaoshou-ink); font-size: 15px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.profile-menu .chrome-actions { position: absolute; right: 0; top: 100%; z-index: 50; width: 176px; display: grid; padding: 6px; background: #fff; border: 1px solid var(--miaoshou-line); border-radius: 12px; box-shadow: 0 6px 20px #12332218; }
.profile-menu .chrome-btn { display: flex; align-items: center; text-align: left; text-decoration: none; border: 0; border-radius: 6px; width: 100%; min-height: 44px; }
.profile-menu .chrome-btn:hover, .profile-menu .chrome-btn:focus-visible { background: var(--miaoshou-paper); }
.case-workbench .case-header { margin-bottom: 12px; }
.case-workbench .search-controls { display: flex; align-items: stretch; gap: 8px; min-width: 0; }
.case-workbench .search-controls input { min-width: 0; min-height: 48px; padding: 10px; }
.case-workbench .search-controls button { flex-shrink: 0; min-height: 48px; padding: 0 14px; }
.queue-filters { display: flex; flex-wrap: wrap; gap: 6px; margin: 8px 0 20px; }
.queue-filter { min-height: 44px; padding: 8px 10px; font-size: 14px; border: 1px solid var(--miaoshou-line); border-radius: 24px; background: #fff; color: var(--miaoshou-ink); }
.queue-filter[aria-pressed=true] { background: var(--miaoshou-green); color: #fff; border-color: var(--miaoshou-green); }
.queue-filter span, .queue-count { font-variant-numeric: tabular-nums; opacity: .75; margin-left: 3px; }
.workbench-group { margin: 0 0 22px; }
.workbench-group h2, .workbench-group > summary { font-size: 18px; font-weight: 700; margin: 0 0 10px; }
.historical-group > summary { min-height: 48px; padding: 12px 0; cursor: pointer; border-top: 1px solid var(--miaoshou-line); }
.case-workbench .case-row { display: block; padding: 14px; margin-bottom: 10px; overflow-wrap: anywhere; }
.case-workbench .case-row-code { font-size: 12px; }
.case-workbench .case-row-title { font-size: 18px; line-height: 1.4; margin: 5px 0 8px; }
.case-workbench .stage-chip { font-size: 12px; margin: 0 0 8px; }
.case-workbench .case-row-hint { padding: 9px 0; font-weight: 700; line-height: 1.5; }
.next-action-label { display: block; color: var(--miaoshou-muted); font-size: 12px; font-weight: 400; }
.case-row-meta { display: flex; flex-wrap: wrap; align-items: center; gap: 6px 10px; color: var(--miaoshou-muted); font-size: 12px; }
.case-row-meta .holder-badge { margin: 0; }
.case-workbench .case-row.is-completed { padding: 10px 14px; }
.case-workbench .is-completed .case-row-title { font-size: 16px; }
.case-workbench .is-completed .case-row-hint { padding: 3px 0; }
.staff-access .trusted-device-current { display: block; margin: 16px 0; }
.staff-access{max-width:54rem;margin-inline:auto}
.staff-account-list{display:grid;gap:1rem;margin-block:1rem}
.staff-account,.staff-one-time{border:1px solid #cbd5e1;border-radius:12px;padding:1rem;overflow-wrap:anywhere}
.staff-account h2{margin-top:0}
.staff-account-actions{display:flex;flex-wrap:wrap;gap:.6rem}
.staff-access button{min-height:44px;padding:.6rem .9rem;border-radius:8px;cursor:pointer}
.staff-access form{display:grid;gap:1rem;margin-block:1rem}
.staff-access label{display:grid;gap:.4rem}
.staff-access input{box-sizing:border-box;max-width:100%;width:100%;min-height:44px;font-size:1rem}
.staff-one-time input{margin-block:.75rem}
.recovery-codes{display:grid;grid-template-columns:repeat(auto-fit,minmax(12rem,1fr));gap:.75rem;margin-block:1rem}
#staff-mfa-qr{max-width:100%;height:auto}
.staff-access [hidden]{display:none!important}
:root { --assistance-gap: 24px; }
.assistance { max-width:1280px; }
.assistance-grid { display:grid;grid-template-columns:minmax(280px,0.8fr) minmax(0,1.2fr);gap:var(--assistance-gap);align-items:start; }
.assistance-evidence { position:sticky;top:20px;padding:20px;border:1px solid #d9e2de;border-radius:16px;background:#fff; }
.assistance-evidence img { width:100%;max-height:65vh;object-fit:contain;margin-top:16px; }
.assistance-section { padding:20px;margin-bottom:16px;border:1px solid #d9e2de;border-radius:16px;background:#fff; }
.assistance-section summary { cursor:pointer;font-size:20px;font-weight:700;min-height:44px; }
.assistance .field { display:grid;gap:8px;margin:12px 0;font-size:17px; }
.assistance input,.assistance select { font:inherit;min-height:46px;border:1px solid #aab9b2;border-radius:8px;padding:10px;max-width:100%;width:100%;box-sizing:border-box; }
.assistance button,.assistance .chrome-link { margin:8px 8px 8px 0;min-height:48px; }
.assistance-check { display:flex;gap:12px;align-items:flex-start;margin:20px 0;line-height:1.7; }
.assistance-check input { width:24px;min-height:24px;flex-shrink:0; }
.assistance-pdf { overflow:auto;max-height:80vh; }
@media(max-width:760px){.assistance-grid { grid-template-columns:1fr; }.assistance-evidence{position:static}.assistance-section{padding:16px}.assistance input,.assistance select{font-size:18px}.assistance{padding-bottom:100px}.assistance .cta-primary{width:100%;}}

/* UX-R1: only the existing Assisted surface. */
.assistance-progress { padding:14px 16px;margin:12px 0 20px;border-left:3px solid #325b49;background:#fff;overflow-wrap:anywhere; }
.assistance-progress h2 { margin:0 0 4px;font-size:18px; }
.assistance-progress p { margin:4px 0;font-size:15px; }
.assistance-progress .hint { font-size:14px; }
.assistance-missing { padding:0;list-style:none;display:flex;flex-wrap:wrap;gap:8px; }
.assistance-missing li { max-width:100%; }
.assistance-missing button { margin:0;text-align:left;overflow-wrap:anywhere; }
.assistance [hidden],.assistance-viewer [hidden] { display:none!important; }
.assistance-section-status { display:block;font-size:15px;font-weight:500;line-height:1.5;color:#325b49; }
.assistance-marker { font-size:14px;color:#405b4d;margin-left:8px; }
.assistance-field-error { color:#9d2921;font-size:15px;line-height:1.5; }
.assistance [aria-invalid=true] { border:2px solid #a13a2c; }
.assistance-jump-target { outline:3px solid #a96712;outline-offset:4px;scroll-margin-block:100px; }
.assistance .assistance-discard { background:none;border-color:transparent;text-decoration:underline;color:#795049; }
.assistance button:disabled { opacity:.5;cursor:not-allowed; }
.assistance-local-draft-actions { border-top:1px solid #d9e2de;margin-top:16px;padding-top:8px; }
.assistance-upload-state { overflow-wrap:anywhere;font-size:15px; }
.assistance-gallery-groups h3 { font-size:17px;margin:12px 0; }
.assistance-gallery-groups h4 { font-size:16px;margin:12px 0 8px; }
.assistance-gallery { display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px; }
.assistance .assistance-thumbnail { display:flex;flex-direction:column;gap:4px;align-items:stretch;padding:8px;margin:0;border:1px solid #c2d2cb;border-radius:10px;background:#f7faf8;color:#183f30;text-align:left;min-width:0;overflow-wrap:anywhere; }
.assistance-evidence .assistance-thumbnail img { width:100%;height:96px;object-fit:cover;margin:0;border-radius:5px;background:#e5ece8; }
.assistance-thumbnail .hint { font-size:13px;margin:0; }
.assistance-viewer { box-sizing:border-box;inset:0;margin:auto;width:100vw;max-width:100vw;height:100dvh;max-height:100dvh;padding:max(12px,env(safe-area-inset-top)) max(12px,env(safe-area-inset-right)) max(12px,env(safe-area-inset-bottom)) max(12px,env(safe-area-inset-left));border:0;background:#122a21;color:#fff; }
.assistance-viewer[open] { display:flex;flex-direction:column;gap:8px; }
.assistance-viewer::backdrop { background:rgba(0,0,0,.8); }
.assistance-viewer header { display:flex;align-items:center;justify-content:space-between;gap:8px;flex:none; }
.assistance-viewer h2 { font-size:18px;margin:0; }
.assistance-viewer button { min-height:48px;padding:10px 12px;border-radius:8px;border:1px solid #afc7bb;background:#fff;color:#153d2c;font-size:16px; }
.assistance-viewer button:disabled { opacity:.5; }
.assistance-image-stage { min-height:0;flex:1;overflow:auto;overscroll-behavior:contain;touch-action:pan-y pinch-zoom;background:#081710; }
.assistance-image-surface { display:grid;place-items:center;width:100%;height:100%; }
.assistance-image-stage img { display:block;object-fit:contain;max-width:none;max-height:none; }
.assistance-viewer nav { display:flex;flex-wrap:wrap;justify-content:space-between;gap:8px;flex:none; }
.assistance-viewer p { font-size:14px;margin:0;flex:none; }
@media(max-width:760px){.assistance{padding-bottom:calc(32px + env(safe-area-inset-bottom))}.assistance-evidence{padding:16px}.assistance .field{min-width:0}.assistance-thumbnail strong{font-size:14px}.assistance-section summary{font-size:18px}.assistance-section-status{font-size:14px}}